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Change management’s key role in ERP implementation
For brick-and-mortar retailers who have been lucky enough to weather the storm of the past two years, there’s no doubt that they’ve embraced their e-commerce and delivery options. They will all have...
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Why digital transformation success depends on change management
What is Digital Transformation? From going paperless to switching your Business Intelligence (BI) tool, enabling AI and automation, or introducing a new CRM Suite, the list goes on. In general, we...
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Perfecting process… the key to operational excellence
Operational excellence embraces many aspects, but one of the key pillars is the efficiency of processes. This aspect can often be overlooked in companies for several reasons: rapid growth, being in a...
View ArticleUser Acceptance Testing: What is it and how can we guide you through it?
Stakeholders must clearly define and agree a set of business situations or business scenarios that the new way of working must be able to support. The change manager will work alongside company leaders...
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Driving sustainable and lasting change on your digital transformation journey
Technology Adoption It’s unquestionable that new technologies play a crucial role in the digital transformation journey – I.T. spending reached $3.9 trillion in 2020 and is expected to grow to over...
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Evolving your technical capabilities with a Tech Radar
What is a Tech Radar? A Tech Radar maps the current and future direction of technology adoption in an organisation. It helps build and evaluate a technology portfolio that will inform management,...
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Reduce shrinkage and increase profit with a loss prevention strategy
What is inventory shrinkage & how big is the problem? Shrinkage is an accounting term that reports the difference between the inventory recorded in business accounts and the actual, physical...
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Master Last-Mile delivery for enhanced customer experience
What is Last-Mile delivery? Last-Mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub to its final destination. It is the final leg of the...
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Future of Retail
1. Smart environments The widespread adoption of IoT devices and sensors will create interactive store environments that respond to individual customers. These environments could adjust lighting,...
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Navigating the Path to Sustainability: Our Journey to Sedex Membership
Our commitment to sustainability began with a realisation that businesses play a crucial role in shaping a sustainable future. Understanding the interconnectedness between our operations and the...
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